User fields are a filtered and aggregated view of your raw data. Although Lytics will collect and store all data you send, in order to keep your marketing efforts focused, not all of the data is surfaced. For instance, you may want to integrate Salesforce with Lytics. Not all of your Salesforce data will be relevant for your marketing efforts, so instead of immediately making everything available as a user field, Lytics uses mapping as a whitelisting approach.
How Lytics filters data
Lytics has a proprietary data mapping system called Lytics Query Language (LQL). LQL is used to map and transform fields from data stream events to user fields. Since Lytics stores the raw data, mappings can be changed and reapplied. This process, called rebuilding, allows for transformations of existing user field data or the ability to add new user fields from the same raw data.
How Lytics aggregates data
When the same event for the same user is seen more than once, Lytics will react in one of a few ways depending on the desired aggregation.
- The first value seen may always be preserved such as the time of the user first visited your site.
- The last value seen may overwrite the previous value such as the user's current location.
- New values may be appended to list of all seen values, for example collecting all the pages the user has visited.
- Combinations of raw events can be aggregated together, for example the number of times each page has been visited.
Unique identifiers, sometimes referred to as “by fields” are a special type of user field. Lytics uses these fields to match and merge user data across different data sources. The two most common unique identifiers are
_uid and email address. Unique identifiers should represent valuable identification fields of an individual.
For example, you may collect email addresses from a lead form on your website. You may also be running an import integration with your email service provider (ESP) to collect email data. Lytics can merge a user’s web activity data, such as visits and clicks, and email activity data, such as clicks and opens, for users who appear in both data sources if email address is mapped as a unique identifier for both streams. In the scenario provided, Lytics will merge these profile fragments out of the box, because mappings are already provided for both streams.
How user fields relate to user profiles
User profiles are a grouping of all known values of user fields seen for a one or more unique identifiers. Through the process of merging, a user profile becomes a rich set of information collected from a variety of channels. For example, see how Lytics reports anonymous visitors.
Viewing available user fields
User fields an be found under Data at Data > User Fields.
The user fields section lists all user fields that have data. There are three available filters for finding a particular user field. | Filter | Description | |-|-| | Search | Only user fields with names or identifiers that match the search value will be shown. | | Coverage | Only user fields that are seen on at least this percentage of users or more will be shown. | | Stream | Only user fields that receive data from the specified stream will be shown. |
Reading a user field card
- Name: The name will be seen throughout Lytics, notably in the audience builder and integrations.
- Identifier: (Hover over the name to view) This is generally a variant of the name in all lowercase with underscores. It is used in some exports and in APIs and SDKs.
- Source: The stream(s) that provides data for the user field.
- Coverage: The percentage of users with this field. Common fields, such as last visit country, will be high while uncommon fields, like conversion events, will be low.
- Distinct Values: The number of different values seen for this user field.
- Volume Visualization: The type of visualization used will vary based on the type for the user field, but the visualization will always aim to illustrate the distribution of values. Here the United States is the dominant value.
- Sampling Note: Displayed if a user field has large number of distinct values indictating not all values are shown.
- Audience Shortcut: This button opens the audience builder with the user field preselected as a custom rule