Zendesk Overview
Zendesk is a customer support and ticket tool that makes communicating with customers and employees easy.
Connect Zendesk and Lytics to get a complete view of how your users are engaging with your brand. Lytics brings together all of the behavioral data from your marketing tools and can connect that data to your Zendesk tickets and users. This enables you to prioritize tickets based on user engagement or suppress marketing materials to users who have open tickets.