Documentation / Product / Integrations / Cordial

Cordial: Import Activity

Import contact activity data from Cordial to build targeted audiences in Lytics.

Integration Details

This integration utilizes the Cordial Activity Export API to import contact activity data to Lytics. On each run of the workflow, it will:

  1. Create the Contact Activity export job in Cordial to export activity (message-sent, open, click, opt-out, bounce, complaint, custom) data to a file in SFTP server.
  2. Import the data from the exported file to Lytics in the cordial_activity stream.
  3. Repeats step 1 and 2 every 6 hours.


The following fields are included in the default mapping for the cordial_activity stream.

Source FieldLytics User FieldDescriptionType
cIDcr_contact_id unique idCordial Contact IDstring
firstcr_firstCordial Unique Eventboolean
_idcr_system_event_idCordial System Event IDstring
mcIDcr_message_contact_idCordial Message Contact IDstring
message_namecr_message_nameCordial Unique Eventstring
message_sentcr_message_sent_timestampCordial Message Sent Timestampdate
actioncr_event_actionCordial Event Actionstring
timecr_event_timestampCordial Event Timestampdate


Follow these steps to set up and configure an import of contact activity from Cordial to the Lytics platform.

  1. Navigate to the Integrations page and select Cordial. cordial-logo-215
  2. Select Workflows from the menu on the left.
  3. Select Import Activity from the list of workflows.
  4. Select the authorization you would like to use.
  5. Enter Import Since date to import activity events from that date. The date format should be yyyy-mm-dd, for example, 2019-03-27. If left empty, activity data from the last 7 days will be imported. cordial-import
  6. Click Start Import.