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Two-factor Authentication

Two-factor authentication is a technique that helps to make your account more secure. It does this by adding a second step to your login process.

Single-factor authentication uses your email address and password to authenticate your Lytics session.

The second factor comes from the Authy app by way of an Authy SoftToken, which is a secret token that changes every 20 seconds. Entering a correct token provides an extra level of verification.

What is an Authy SoftToken

An Authy SoftToken is a secret token that is broadcasted to the Authy app every 20 seconds. This unique token serves a second factor by which Lytics can authenticate your session. Authy is available to download for free as a desktop and mobile app: Download Authy.

Using Two-Factor Authentication

The only difference between two-factor authentication and single-factor authentication is an extra step during login. After providing your password, you will then be asked for your Authy SoftToken.

Using Two-Factor Authentication also requires every user to provide their phone number. Logging in with two-factor authentication for the first time will walk a user through this workflow.

Screenshot of the 2fa prompt

Enabling Two-factor Authentication

To enable two-factor authentication for your account, navigate to your account menu at the top right of the Lytics app and select Manage Account. Then go to Security and select the option to Enforce two factor auth.